December 13, 2017

Why Care? | Our residents’ families share their appreciation of our care team #Winter #Warmers


Working in health care is not an easy job, and some days it might feel like a thankless job.

Recently, we shared a video of our colleagues telling us why they chose a career working in health care. Today we want to take a moment to appreciate each one of our colleagues for the amazing job they do, and for choosing to care.

You may have noticed that we regularly share feedback from our homes in a feature called #MondayMotivation on social media. Reading these posts every Monday is a true testament to the hard work and dedication of our care teams.

The feedback warms the heart and we thought we would share just some of the beautiful comments our care teams have received over the past month:  

“My brother was just so well looked after. In the time he spent in Dene Grange, from the management right down to the laundry staff.

“The nursing staff were second to none, they not only looked after my brother, they made time to look after his family too.

“We are so grateful to each and every one of them.”  

Mary, sister of resident living at Dene Grange Care Home

“I cannot thank all of the staff working on Eden Unit enough. The care they give to my grandmother and all of the other residents is second to none. They all do a superb job treating everyone with kindness and dignity. It's a huge comfort knowing that she is so well looked after - the staff even come in on their days off to take residents out for an afternoon trip.

“With hearing so many horrible things about some care homes, it makes me appreciate them even more. The staff remember who I am and who I'm there to visit, offering me an update on how my nana is doing. These little kindnesses go an awfully long way and I want them all to know how much I appreciate what they do for my family.”

 Gayle, granddaughter of resident living at Gilmerton Care Home

“My mother currently resides in Willow Lodge Care Home and has been a resident there since May '17. I wish to acknowledge the hard work and dedication of all the management, nursing and care staff. They are always incredibly busy but never too busy to show the residents respect, kindness and care.

“I was particularly impressed that on Remembrance Sunday, a number of carers took residents in their wheelchairs to the Remembrance Day Service. The residents thoroughly enjoyed the experience. I just want to applaud and commend their thoughtfulness and kindness.”

Leigh, daughter of resident living at Willow Lodge Care Home

“As a family, the decision to place Mum in residential care was one of the most difficult decisions we have had to make, but from the moment my brother and I stepped through the door we knew this was the right place for her. Each member of staff greeted us with a warm welcome. It is such a friendly, welcoming place and all staff and management are fantastic.

“They sensitively relate to mums needs with respect and are skilled at maximising her independence. All staff and management show genuine care and concern for all of the residents. They are always approachable and nothing ever appears to be too much trouble for them. The daily activities are great as are the trips out on the minibus. Mum looks well, is happy and I know that she is in safe hands, being cared for in such an amazing, supportive and stimulating environment.”

Sara, daughter of resident living at Brimington Care Home

“After careful consideration, we moved my Grandma from another residential home to Elizabeth Fleming and it was the best decision we ever made. The care she received was exceptional. The staff actually cared about her as an individual and met her every need if not more. Not only did they look after her, they also supported the family as well.

“One thing that sticks in my mind was that my Grandma loved to dance and the male carer used to dance the corridors with her. Her eyes lit up and for a short time, my Grandma was her old self again. Another time, I walked into her room and she was upset and one of the lady carers was crouched down stroking her face and holding her hand. There was genuine affection there. I cannot fault the staff or the cleanliness or facilities here and would not hesitate to recommend Elizabeth Fleming to anyone looking for a home and not just a place of care.”  

MJ, granddaughter of resident living at Elizabeth Fleming Care Home

These are just a few examples from of the beautiful comments we receive daily commending our colleagues for the job they do.

They are changing people’s lives for the better and we thank them for caring.


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Four Seasons Health Care has over 260 care homes across the UK with 17,000 colleagues providing care and support for 16,000 residents

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