Karen Frost, Chef at Romford Grange Care Home has been crowned ‘Support Team Member of the Year’ at the Four Seasons Care Awards.
The award Karen won commends her for delivering a high level of support to colleagues, residents and their families through everyday tasks. Karen also demonstrated how she is committed to making a difference to everyone she encounters within the home, placing their food preferences and nutrition as a top priority.
Following over 1,000 nominations, Karen was shortlisted with five other colleagues from over 250 Four Seasons Care Homes across the UK.
Neil Bodfish, Finance Director for Four Seasons Health Care, who presented Karen with this award said: “ During the judging process it quickly became evident to me that our support colleagues all want to make a difference and their day to day actions extend far beyond just doing their day job. Karen has made a real difference to the resident experience at Romford Grange, and clearly has the residents at the heart of all of her thinking. Her passion is amazing, and she is a very worthy winner of this award.”
Helena Ramkissoon, Home Manager for Romford Grange Care Home said: “Karen works above and beyond the call of duty ensuring the meals she serves to residents, families and visitors are not only tasty but look great too. One of our resident’s family members even described the food as a ‘hotel meal’ which is a great compliment. Well done Karen, you are a worthy winner of this award.”
On receiving the award, Karen said: “I’m really happy to have received this award. For me I don’t believe I’ve done anything special, I just care about the residents. I want to thank the person who nominated me, it really means a lot.”