Pauline Dillon, Unit Manager for the Peter Gidney Unit at Beechcare Care Home in Darrenth has been crowned ‘Specialist Services Champion’ at the Four Seasons Care Awards.
The award Pauline won commends her for championing a diverse range of services that are dedicated to the people she cares for.
Following over 1,000 nominations, Pauline was shortlisted with five other colleagues from over 250 Four Seasons Care Homes across the UK.
Richard Hardman, Head of Service Development for Four Seasons Health Care, who presented Pauline with this award, said: “Pauline has been with Four Seasons for 26 years; she began her career as a Care Assistant and now manages a Neurological Care Centre. In the last eighteen months she has supported her team to achieve a Good CQC rating and established positive relationships with NHS and Social Care Commissioners. The great outcomes individuals receive from the service have generated an increase in referrals, supporting new residents who require more complex rehabilitation. As a result the service will expand by ten beds in 2018 improving its profitability and demonstrating that quality services are great news for both the people we support and our business. Congratulations Pauline.”
Lewis Chester, Home Manager for Beechcare, added: “Pauline is admired and respected by the team and her dedication to ‘making a difference’ each day is to be admired. Well done Pauline, you are indeed a worthy winner.”
On receiving the award, Pauline said: “I was over the moon when I found out I was nominated. It means so much to me. It means I must be doing something right. I am completely shocked and humbled to have won. I feel no different to anyone else, not special in any way, but I am privileged to be highly thought of by my colleagues.”