It’s not every day that you meet someone with an infectious passion for what they do. At this year’s Care Awards we had the pleasure of meeting Deborah Davison, Dementia Unit Manager from Highfield Hall Care Home.
In the video below, we chat with Deborah before the Care Awards 2017 ceremony about her role in the home, and she has the opportunity to read her nominations’ for the first time. At the time of filming Deborah was unaware that she would later be crowned Four Seasons Health Care’s ‘Dementia Care Champion’!
Our ‘Dementia Care Champion’ goes above and beyond for our residents and their loved ones
Form speaking with Deborah and reading her nominations’ it is easy to see the passion she has for her role and, only a couple of weeks later, we opened our mailbox to some more beautiful feedback regarding Deborah and her colleague Sophie:
“Dear whom it may concern,
I am emailing regarding two members of staff who have gone above and beyond their role.
Deborah Davison and Sophie Molloy from Highfield Hall Care Home in Haslingden, are two of the most caring and passionate professionals I have ever met. Their determination and drive to ensure every single resident receives the most dignified and outstanding care needs to be recognised
I cannot thank Deborah, Sophie and all the staff on the Dementia Unit (enough) for their support and care over the past few years.
Unfortunately my Grandma passed away on 6th March 2018. As a family, we would have not wished for a better death for my Grandma. She was not only comfortable and well looked after, but was genuinely loved and treated as ‘one of their own by Deborah and Sophie.
Sometimes, families are quick to complain when they do not agree with a certain aspect of care. However, the outstanding care sometimes isn’t given the recognition and credit it deserves and it may be of the opinion it is ‘expected’. Nevertheless, I wish for Sophie and Deborah to be recognised for their outstanding commitment and work.
On behalf of my Grandma, thank you so much Deborah and Sophie. Thank you not just for the past few weeks, thank you for the years of outstanding care and support.
On the morning my Grandma was passing Sophie came into work early to provide support for us as a family. Similarly, on the night my Grandma passed, Deborah stayed until very, very late (hours and hours past the time she was meant to finish) to ensure my Grandad felt supported during my Grandma’s passing, for this I cannot thank her enough.
I really do hope that Deborah and Sophie receive the credit they deserve as individuals like these do not come along very often and I hope they receive a form of recognition or reward for their commitment and passion for their job.
This heart-warming feedback highlights the importance of our care colleagues, not only to our residents but to their families and loved ones. We are privileged to have Deborah and Sophie, and so many other individuals like them, working with our care teams. Receiving positive feedback really means so much to our care homes. We recognise the hard-work and dedication of our care colleagues who so often go above and beyond the call of duty (without recognition), to ensure our residents and our families are supported and cared for.
Could you be our next 'Dementia Care Champion'? To find out more about a career with Four Seasons Health Care visit our careers website.