At Christmas time we all want to be surrounded by our loved ones. Unfortunately for some of us, life gets in the way. Whether it's work commitments, distance, or time constraints many of us simply don’t get to see our loved ones as often as we would like.
At Four Seasons Health Care we do our best to connect families all year round, but especially around Christmas time when we are all thinking of our loved ones.
Technology helps our residents stay in touch with their loved ones
Wansbeck’s Personal Activities Leader (PAL), Allana Smith created a dedicated Facebook page to help loved ones keep in touch, here she explains why it is so important:
“I’m not lucky enough to have my grandma and grandad here anymore, but I am lucky enough to have another 39 grandma and grandads out there.
“I’m proud and I’m passionate to work for Wansbeck care home, and I’m thankful that Four Seasons keep on pushing and supporting new ideas, and I think every home should be outstanding, and that’s why we started the Wansbeck page on Facebook.
“It wasn’t to promote Four Seasons… There was a relative upset one day because she lives so far away, and her greatest fear was that when she walked out the door, her dad was going to be left in that room. So we had a chat at the resident and relative meeting, and we mentioned about social media, and that’s how it came about. And I think we’ve shown some fabulous ideas, and what goes on at Wansbeck on a daily basis – which were proud of.
“It shows the family, and actually keeps a link because they can see what’s going on, and they can talk about these things even though they’re not here, but they know what has gone on in the home and they still feel a part of it.
“I’ll keep pushing ideas for care homes and doing the residents proud.”
The page is proving very popular with our residents’ loved ones. Our residents’ relatives regularly interact via the Wansbeck Facebook page. Wansbeck recently shared some photos of their Christmas party and relative David Straker comments, “Photos like this mean a lot to me being so far away in California. Thanks for sharing, Wansbeck. And thanks for the wonderful job that you do.”
Social media is a great way to keep in touch but it’s not for everyone. Each of our homes are also equipped with iPads, allowing our residents to stay in touch via Facetime. The care team at North Court Care Home in Bury St Edmunds have been doing just that.
Ieleen Belen, Home Manager, explains: “John Lancaster stays in touch with his daughter Jane by means of FaceTime every week. Jane who lives in Bournemouth loves being able to see and speak to her dad on a regular basis.
“This is a great way of families keeping in touch when there is some distance between them. The next session with another resident will see their granddaughter getting married in Italy. Everyone will have their hats and bubby at the ready.
“Facetime is one of the ways that the team here at North Court try and go above and beyond to provide special experiences and make a difference to the lives of people in their care. I’m extremely proud of my team for using all of the tools in their kit to help our residents.”
Thanks to the hard work of our colleagues, and advances in technology, we can now connect our residents with their loved ones no matter where they are in the world!